What if I’m on a monthly plan?
Monthly subscriptions are billed automatically every month, for the subscription amount, until cancellation of the subscription.
What if I’m on an installment plan?
For our installment plans there are a set number of payments. Once completed you will get additional months of access for free. However, the installments can be cancelled at any time.
Can I extend my installment plan?
No. At this time, there is no option to extend those plans. However, you can always resubscribe again.
How do I change plans?
- To change plans, and depending on when your current billing cycle ends, you will need to cancel your existing plan, then sign up for the plan you'd like.
- There is no upgrading, downgrading, or prorating. Any payments made on previous subscriptions cannot be retroactively applied to another subscription.
- Depending on when your current billing cycle ends, we recommend waiting until your current subscription expires, before signing up for another subscription to avoid potential overlap of access.
Can I pause my account?
No. If you need to temporarily suspend your subscription, you will need to cancel and sign back up when you’re ready.