- Sign Up Questions
- Coupon FAQ
My COVID-19 access code is not working.
Make sure that you are using this link when you are redeeming your coupon code
Should I have to put in credit card information with my My COVID-19 access code.
No! If you enter a COVID-19 access code and the system is still asking for a credit card please email email@example.com.
I used the correct link and my coupon code is still not working.
Please reach out to us via email so that we can get that fixed for you: firstname.lastname@example.org