Account Management

  • Billing and Subscription Plans

    What if I’m on a monthly plan? Monthly subscriptions are billed automatically every month, for the subscription amount, until cancellation of the subscription. What if I’m on an installment plan? For our installment plans there are a set number of payments. Once completed you will ge...
  • Cancel Subscription

    How do I cancel my payments on NURSING.com? You can cancel your subscription anytime from directly inside your account! How To: Login to your NURSING.com Account Click HERE Scroll down, then select the subscription you want to cancel and click "Cancel" To verfiy your account is cancelle...
  • Can I pause my payment?

      Can I Pause My Payment? The system will not allow you to pause your payment and you will not automatically restart payments where you left off if you cancel.  HOWEVER, you can reach out to us directly contact@nursing.com or via chat for options.
  • Change Email Address

    How do I change my email address? How To: Log into your NURSING.com account In the upper right corner, click on your name, then click "Account" In the "Settings" tab, go to the Email field Update Email address, then scroll down the page and click the green "Update" button to Save Changes ...
  • Change Password

    How can I change the password linked to my account? How To: Log into your account on NURSING.com In the upper right corner, click on your name, then click "Account" In the "Settings" tab, click the "Change Password" button Enter in your new Password, and then click the "Update Password"...
  • Discount or Coupon

    Do you have any discounts or promotions? Yes, we do occassionally run promotions or discounts. We send out all promotion information via email to our email subscribers. If you are already a member take a look to see if you might have missed an email from Jon Haws! If you are not alrea...
  • Email Address Linked to My Account

    How do I see what email address is linked to my NURSING.com account? How To: Log into your account on NURSING.com In the upper right corner, click on your name, then click "Account" In the "Settings" tab, scroll to the Email field The Email address, linked to your account, is listed belo...
  • Finding My Apple Receipt

    How can I re-send my receipt from Apple? How To Re-Send Your Apple Receipt: Go to your Settings 2. Click on the arrow next your Avatar 3. Click on "Media and Purchases" 4. Select "View Account" 5. Select "Purchase History" 6. Click on "Total Billed" 7. Scroll to the bottom ...
  • Forgot Password

    I forgot my password. How do I recover or reset my password? How To: Open the NURSING.com login page, and click on the "Forgot Password" link Enter your NURSING.com account email address, and click the "Reset Password" button Check your email inbox for an email from NURSING.com (Make sur...
  • Getting Started

    What is the best way to use this system? Save Time and improve your grades with these 3 steps! Users report saving an average of 4 hours a week using NURSING.com while also increasing their lowest grade by 8 points and their GPA by half a point! &nbsp &nbsp 1. How to use NURSI...
  • How do I know if my account is cancelled?

    Is my account still active, how do I check if it has been stopped? How To: Login to your NURSING.com Account In the upper right corner, click on the drop down menu by your name, then click "Account" Click on "Subscriptions" Scroll down and find your subsctiption. To verify that your ac...
  • How to Apply a Coupon Code

    I have a coupon code - how do I apply it to redeem my purchase? How To: Click or enter the link that NURSING.com has provided you Please make sure to use the link provided as this may result in you being charged Fill in your account and billing information Inputing your credit card is nece...
  • Mobile App Cancellation (Android Users)

    How do I cancel my mobile subscription through Android? You can cancel your subscription from right inside of your Google Play Store. Please note that this method of cancellation will only work if you signed up for your subscription via your Google Play Store. If you signed up via our site...
  • Mobile App Cancellation (Apple Users)

    How Can I Cancel My Subscription from Apple? How To Cancel Your Subscription: Go to your Settings 2. Click on the arrow next your Avatar 3. Click on "Media and Purchases" 4. Select "View Account" 5. Select "Subscriptions" 6. Find your NURSING.com subscription and select it ...
  • My Account

    How do I log into my account? Both your username or your email can be used to log into your account. In creating an account, you input what email you'd like to be associated with your account and you can also create a unique username. If a username is not created, your email will automati...
  • Payment Schedule

    How do I find out when my next payment is due? When you sign up for a subscription, and after your $1, 3-day trial period ends, the first payment will be charged, and each subsequent payment will be processed on the same day each month until cancellation or depending upon the terms of your su...
  • Phone Availability

    Can I call for phone support? Do you have a phone number? We are still a relatively small company, and don't offer phone support at this time. Typically we can provide the BEST help for you if we take a little time to take a look at your account and work through the best way to help you o...
  • Refund Request

    Can I get a refund? Yes, if you reach out within 7 days of the initial charge we should be able to issue a refund. To request a refund you will want to reach out to us directly at contact@nursing.com. Please provide the email address tied to your account or your trasnactions number i...
  • Unable to Login

    I can't login to my account. There are a couple different possible causes, and we are glad to help! Issue with your password - Just check out this article - Forgot Password Issue with your username - Just check out this article - Username Error Still can't login? Reach out to contac...
  • Unlink Facebook from Account

    How do I unlink Facebook as my account login? You can unlink your Facebook as your account login from right inside your account. How To: Log into your NURSING.com account In the upper right corner, click on your name to show the drop down menu, and select "Account" Scroll down to the "S...
  • Update Payment Method

    How do I update my payment method? How To: Log into your NURSING.com account In the upper right corner, click on your name to show the drop down menu, and select "Account" Next, click on the "Subscriptions" tab Click on the blue "Update" button under your active subscription Update your p...
  • Username Error

    What is my username? I can't login to my account. Let's get you back to studying ASAP I forgot my Username... The system is setup so that you can use EITHER your Username or your Email to login to your account. I tried using my email and that didn't work... Which email did you use...
  • What packages do you offer?

    Do you have a package that will work for my situation? We currently have 3 different plans on NURSING.com. You can view all the pricing and details HERE Because a few are designed like Payment Plans combined with a Cancel Anytime policy, our packages can be tailored to many different situ...