Account Management

  • Billing and Subscription Plans

    What if I’m on a monthly plan? Subscriptions are billed monthly until cancellation. This means you will be billed automatically every month for the subscription amount until cancellation of the subscription. What if I’m on an installment plan? Our current installment plans are on a pa...
  • Cancel Subscription

    How do I cancel my subscription? You can cancel your subscription anytime from directly inside your account! How To: Log into your NURSING.com Account In the upper right corner, click on your name to show the drop down menu, and select "Account" Next, click on the "Subscriptions" tab Se...
  • Change Email Address

    How do I change my email address? How To: Log into your NURSING.com account In the upper right corner, click on your name to show the drop down menu, and select "Account" In the "Settings" tab, go to the email field section under "Account Information" Update email address, then scroll dow...
  • Change Password

    How can I change the password to my account? How To: Log into your account on NURSING.com In the upper right corner, click on your name to show the drop down menu, and select "Account" In the "Settings" tab, go to the Password field section under "Account Information," and click the "Ch...
  • Email Address Associated with My Account

    How do I see what email address is associated with my NURSING.com account? How To: Log into your account on NURSING.com In the upper right corner, click on your name to show the drop down menu, and select "Account" In the "Settings" tab, go to the email field section under "Account Inform...
  • Forgot Password

    I forgot my password. How do I recover or reset my password? How To: Open the NURSING.com login page, and click on the "Forgot Password" link Enter your NURSING.com account email address, and click the "Reset Password" button Check your email inbox for an email from NURSING.com (Make sur...
  • How Do I Change Subscriptions?

    How Do I Change Subscriptions? To change subscriptions, you'll need to cancel your existing subscription and then sign up for the subscription you'd like to be on. To switch plans, and depending on when your current billing cycle ends, you will need to cancel your existing plan and then si...
  • How to Apply a Coupon Code

    I have a coupon code - how do I apply it to redeem my purchase? How To: Click or enter the link that NURSING.com has provided you Please make sure to use the link provided as this may result in you being charged Fill in your account and billing information Inputing your credit card is nece...
  • Mobile App Cancellation (Android Users)

    How do I cancel my mobile subscription through Android? You can cancel your subscription from right inside of your Google Play Store. Please note that this method of cancellation will only work if you signed up for your subscription via your Google Play Store. If you signed up via our site...
  • Mobile App Cancellation (Apple Users)

    How do I cancel my mobile subscription through Apple? You can cancel your subscription from right inside of your App Store. Please note that this method of cancellation will only work if you signed up for your subscription via your App Store. If you signed up via our site, please follow th...
  • My Account

    How do I log into my account? Both your username or your email can be used to log into your account. In creating an account, you input what email you'd like to be associated with your account and you can also create a unique username. If a username is not created, your email will automati...
  • Payment Schedule

    How do I find out when my next payment is due? When you sign up for a subscription, and after your $1, 3-day trial period ends, the first payment will be charged, and each subsequent payment will be processed on the same day each month until cancellation or depending upon the terms of your su...
  • Unlink Facebook from Account

    How do I unlink Facebook as my account login? You can unlink your Facebook as your account login from right inside your account. How To: Log into your NURSING.com account In the upper right corner, click on your name to show the drop down menu, and select "Account" Scroll down to the "S...
  • Update Payment Method

    How do I update my payment method? How To: Log into your NURSING.com account In the upper right corner, click on your name to show the drop down menu, and select "Account" Next, click on the "Subscriptions" tab Click on the blue "Update" button under your active subscription Update your p...