Refunds

  • Mobile Subscription Refund (Android Users)

    Can I get a refund for a payment made on my subscription through Android? Yes, you can request a refund for a payment made on your subscription through your Android device. Please note that this refund method is ONLY for those signed up through the Google Play Store. Don't have an Android de...
  • Mobile Subscription Refund (Apple Users)

    Can I get a refund for a payment made on my subscription through Apple? You may be able to receive a refund if it's in line with Apple's refund policy. Please note that this refund method is ONLY for those signed up through the App Store. Don't have an Apple device? How To Request a Refun...
  • Money-Back Guarantee

    What is required to qualify for the Money-Back Guarantee? To qualify for the Money-Back Guarantee, you only have to do two things: Pass ONE SIMCLEX™ exam. Contact us within 60 days to request that refund. (Please make sure to have an official copy of your results so we can verify!) That'...
  • Money-Back Guarantee FAQ

    What does 200% Money-Back Guarantee mean? If you pass at least one SIMCLEX®,exam, and you fail the NCLEX®, we will pay you back 200% the cost of your membership! Our Money-Back Guarantee only applies to plans with our NCLEX® Prep Program: NURSING.com Bundle and NCLEX® Prep Academy. How...