200% Money Back Guarantee FAQ

What does 200% Money-Back Guarantee mean?

If you pass at least one SIMCLEX® exam, and you fail the NCLEX®, we will pay you back 200% the cost of your membership! So, that's ALL the money you paid for your subscription prior to taking the NCLEX x2! 🔥

What if I'm on an older plan? Can I still qualify for a Money Back Guarantee?

ABSOLUTELY! If you're on an older plan that we no longer offer, you may still qualify for the original Money Back Guarantee that came with your subscription.

If you have any questions about what you need to do in order to be eligible for your respective Money Back Guarantee, please contact Customer Success at contact@nursing.com

I've taken the NCLEX® before. Can I still qualify for the Money Back Guarantee?

Definitely! If this is the first time you'll be taking the NCLEX® while using resources on NURSING.com, you can still be eligible for the Money Back Guarantee even if you've taken the NCLEX® before.

Get 200% Covered for Your NCLEX® Today (click here)

Does the Money Back Guarantee apply for the NCLEX-PN®?

Yes! As long as you meet the requirements, you can be eligible for the Money Back Guarantee after failing the NCLEX-PN® with NURSING.com.

Wondering if NURSING.com can even help you with your NCLEX-PN?
Click Here for the Answer 👀

What is required to qualify for the Money-Back Guarantee?

To qualify for the Money Back Guarantee, you only have to do two things:

  1. Pass ONE SIMCLEX® exam
  2. Contact us within 60 days of taking the NCLEX®

That's it! We truly want you to be successful and be the nurse we know you are, and we're 200% confident this is the best way. 🙌

How do I request a Money Back Guarantee?

To request a Money Back Guarantee, you'll need to:

  1. Email Customer Success at contact@nursing.com
  2. Send us a screenshot of your official Candidate Performance Report (CPR) that the NCSBN sends after getting a Fail result - Quick Results is not an acceptable document form!
  3. Screenshot must include:
    • Name
    • Date of NCLEX® exam
    • Result of NCLEX® exam

If your social security number is showing and is not x'd out on your report already, please make sure to blur that out before you send the report over!

How will I receive my refund?

In order for us to send not just a refund for the payments you made on your subscription, but a refund of the payments you made x2, we will need to send the refund via PayPal. So, if you don't have a PayPal account yet, you will need to create a PayPal account in order to receive your refund. But it's free to sign up for! 👍

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Don't forget to get covered!
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