Mobile Subscription Refund (Apple Users)

Can I get a refund for a payment made on my subscription through Apple?

You may be able to receive a refund if it's in line with Apple's refund policy.
Please note that this refund method is ONLY for those signed up through the App Store.

Don't have an Apple device?

How To Request a Refund:

1. Find your Apple receipt. If you search "Your purchase from Apple" in your email, all your Apple receipts should come up.

Can't find your receipt?

2. On your receipt, select "Report a Problem"

3. This will redirect you to Apple's problem reports page. On this page, click the dropdown section that says "I'd like to..."

4. Select "Request a Refund"

5. Click the "Tell us more..." dropdown to select a reason for refunding

6. Select the purchase that you'd like refunded

Apple should respond within a few days to a week.

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